Rob Long looks back on the representation business at a time when entertainment was flush with cash. Agents would tolerate high-maintenance clients because business was booming, and god forbid, you actually tried to leave yours. Presentations, cupcakes, floor seats would follow. Now? The happiest agent you’ll meet in Hollywood is the one you just fired. But bad times mean good times are around the corner as Rob explains what François-Henri Pinault and Casey Wasserman are seeing that you aren’t.