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Feb 2, 2023Liked by Janice Min

Martini Shot is the most useful pod on my list. The real-world anecdotes illustrate the point(s) in an accessible way. I worked retail sales for a decade, and we were trained to get a conversation started by letting the customer start it. Granted this was a toy store where I wore an apron with all kinds of fun things to whip out, and play with, thus insuring the customer started talking first. But yeah, the best sales came after a five minute chit-chat about anything but the $300 to $500+ in big German trains the customer was about to buy.

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